Wednesday, January 23, 2013

Performance Monitoring Reports - December 2012

December 2012 

Important notes:   Continued decline in the number of rejected meter numbers made to the Call Center. Current rejection rates have been reduced to approximately 5%. Review the top meter rejection list to ensure meter numbers are accurately labeled on meter equipment.

Performance Report Results:
LATE: DashboardSummaryDetail
Multi Space Operability: DashboardSummaryDetail,
Single Space Operability: DashboardSummaryDetail
Other Report Results:
Most frequently reported Meters Reported for Repairs
Top Repairs Made
Top Rejections due to invalid meter number

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